I bought an original or a print. Does that mean I own the copyright?


No, it does not. You own the painting/print, but not the copyright. This means that it is illegal for you to reproduce the painting/print for profit or to use the image in any way without my explicit permission.


Return and exchange policy 


Once a print or original has been purchased it  cannot be returned or exchanged. 

If an order arrives damaged please document the damage and email me at lahlahlou@hotmail.com  within 2 weeks of arrival. I will arrange to send you a replacement order ( if its a print) provided that you cover the shipping cost. 


If an original piece of artwork arrives damaged, please contact me immediately so that I can contact the insurance provider (Some international orders do not include insurance, depending on the destination).


How long will it take to receive my order?


Your order will usually be shipped within 3-5 business days, but please allow for up to 7 days to ship as I run this business alone. Once the order has shipped within the UK it can take 2-3 days to arrive an internationally sometimes up to two weeks depending on how well the postal service is running. 


Will my order come with tracking info?


I send all original art orders with tracking but prints and any other smaller priced items are sent with proof of postage only (if you'd like tracked shipping please request it before ordering)